Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect information when you browse our store, create an account, contact support, or place an order.
Information We Collect
We may collect your name, email address, phone number, shipping and billing address, order details, account information, support messages, device information, and basic website usage data. Payment credentials are handled by the selected payment provider and are not displayed in your account.
How We Use Information
- Process, confirm, deliver, and support your orders.
- Provide shipment tracking and service notifications.
- Prevent fraud, secure the checkout, and diagnose technical problems.
- Respond to questions, returns, complaints, and warranty requests.
- Send promotional messages only where you have chosen to receive them.
Service Providers
We share only the information required with payment processors, logistics providers, 17TRACK, hosting and security services, and customer-support tools. These providers process information for the service they supply to us.
Cookies and Local Storage
The site uses cookies and browser storage to keep your cart, account session, coupon selection, preferences, and security state working. Disabling these technologies may prevent some store features from operating correctly.
Retention and Security
Order and support records are kept only as long as reasonably needed for fulfilment, legal, accounting, fraud-prevention, and customer-service purposes. We use access controls, encrypted connections, and limited administrative access to protect stored information.
Your Choices
You may request access, correction, or deletion of eligible personal information and may opt out of marketing messages at any time. Some order records may need to be retained where required for legal or fraud-prevention purposes.
Contact
For privacy questions or requests, please use our Contact Us page and include “Privacy Request” in your message.